Does PT MULTI MEBEL INDONESIA accept custom or OEM orders?
Yes, we offer custom and OEM orders tailored to customer requirements, including product design, size, and color. Our team can tailor product details to suit each institution's concept and style.
How long does production and delivery take?
For standard orders, production times are typically 20–30 business days, depending on the quantity and type of product. For large projects or custom orders, delivery times can be adjusted based on client needs and production capacity.
How is the quality control system carried out?
Each product undergoes a rigorous Quality Control (QC) process, including testing for structural strength, stability, paint thickness, and finish. Only products that pass the test are shipped to customers.
Does the company have after sales service?
Yes, we provide full warranty and technical support. Our customer service team is ready to assist you with everything from consultations to post-delivery issues, ensuring customer satisfaction.
Can PT MULTI MEBEL INDONESIA provide integrated solution design for school, office, or hospital projects?
Yes. We have a professional design and R&D team capable of providing overall solution design for a variety of projects, including classroom layouts, office spaces, and medical facilities.
What is the minimum order quantity (MOQ) for product orders?
Our MOQ is flexible, depending on the product type and customer demand. For standard products, the MOQ is generally 100 units. For large projects or mixed orders, we can adjust the minimum quantity based on the client's specific needs.
